COVID-19 Update: Summer operations are open, learn more.


health & Safety

👷 Know before you go.

Our guiding principle.

At Snowbird, our guiding principle is the health and safety of our employees, guests and local community. We are committed to maintaining our operations responsibly and have implemented COVID-19 protocols. The policies are provided with guidance and knowledge from the Centers for Disease Control and Prevention (CDC), Salt Lake County Health Department (SLCoHD) and the State of Utah.

We are committed to maintaining our operations responsibly and have implemented COVID-19 protocols. As this is a dynamic situation, we have prepared a thorough, adaptable and operation plan that puts safety first to protect our employees and guests.

COVID-19 Safety Policies

Some of the measures Snowbird is taking: 

  • Screen employees daily for COVID-19 symptoms before starting their shift and ask them to stay home if they are feeling ill or have been exposed to someone with the illness.
  • Require all employees to wear a face mask at all times while on the property, regardless of position, and gloves where appropriate.
  • Allow employees to work from home if appropriate.
  • Install plexiglass barriers between guests and employees where possible, such as at front desks, restaurants and shops.
  • Clean and disinfect high-touch surfaces frequently and provide hand sanitizing stations throughout the resort.
  • Implement physical distancing measures in waiting lines and other similar areas of the resort.
  • Reserve the right to limit the number of guests/participants in any area of the resort as needed.
  • Relax cancellation policies to encourage guests who don’t feel well to stay home. 

Some of the measures Snowbird is asking of our guests:

  • Masks are required indoors, outdoors within the Snowbird Village, Tram and summer activities. Masks are not required when eating, swimming, hiking or inside your hotel room. Masks are available for guests upon request. If you are unable to wear a mask for any reason, please do not purchase a Tram pass. No mask = no Tram.
  • Stay home if you are displaying signs of respiratory illness or have a fever. 
  • Comply with physical distance guidelines and remain at least 6 feet apart from others unless you are from the same household.
  • Book all activities in advance online or by phone to prevent unnecessary in-person transactions.
  • Wash hands or use sanitizer frequently.
  • Pay with credit card or mobile payment rather than cash. 
  • Don’t congregate/spectate in common areas.

Additional measures for specific Snowbird facilities:

  • Enhance hotel room cleaning with a focus on high-touch surfaces including door handles, kitchen areas, refrigerators, faucets, toilets, remote controls, directories, telephones and alarm clocks.
  • Clean and disinfect high-touch surfaces frequently in common areas such as fitness centers, swimming pools, hot tubs, elevators, stairwells, restrooms and escalators.
  • Sanitize payment systems, pens and front desk area after every guest.
  • Remove non-essential items from hotel rooms including magazines, notepads and pens.
  • Allow hotel rooms to sit vacant for 24 hours between guest stays, whenever possible.
  • Close all game rooms. 
  • Reduce indoor and outdoor seating capacity by 50%.
  • Provide guests with single-use menus that are then recycled.
  • Sanitize payment systems and pens after every guest.
  • Wait until after guests have been seated to place utensils and napkins on the table.
  • Leave all used utensils, plates and glassware on tables until guests depart.
  • Provide new glassware for drink refills.

Additional measures Snowbird is asking of our dining guests:

  • Make reservations in advance and avoid placing to-go orders in prime times. 
  • Dine with a maximum of 10 people in your party.
  • Reduce the number of guests at The Cliff Spa to a maximum of 20 people.
  • Require guests to wear face coverings while at The Cliff Spa and have their temperature recorded by a touchless thermometer prior to entry. Guests who present a fever of 100.4° or higher will need to reschedule any services or classes.
  • Clean and disinfect high-touch surfaces frequently including locker rooms, fitness centers, swimming pool & hot tub areas, service counters and door handles. 
  • Sanitize tools and equipment after each service. 
  • Sanitize payment systems, pens and front desk area after every guest.

Additional measures Snowbird is asking of our Cliff Spa guests:

  • Book all activities in advance by phone to prevent unnecessary in-person transactions. Reservations are required to enter The Cliff Spa. 
  • Use floor markers to help guests practice appropriate physical distancing.
  • Restrict access to some areas of the operations, such as the Liquor Store and coffee/ soda fountain station at General Gritts and Cliff Sundries. Please allow us to assist you instead.
  • Sanitize changing rooms between each guest. Changing rooms will only be open upon request. 
  • Sanitize payment systems, pens and shopping baskets after every guest.
  • Change gloves after each contact with an un-sanitized surface while assisting guests, such as after handling cash or assisting with a fountain soda purchase.
  • Provide plastic utensils and individual condiment packages if requested by a guest. 
  • Provide new cups for drink refills.
  • Clean and disinfect high-touch surfaces frequently including counters, point-of-sale terminals, door handles.
  • Limit guest capacity through ticket sales with designated 3-hour time windows for usage (11 am, 1 pm, 3 pm and 5 pm).
  • Set up maze configurations to maximize social distancing when waiting.
  • Guests must sanitize their hands before riding each summer activity.

Riding the Aerial Tram:

  • Tram passengers are limited to 25 people.
  • Before each trip, touch-point areas and handrails are disinfected.
  • All windows are open throughout the trip.
  • Protective plexiglass shield installed between Tram operator and passengers.
  • Guests are required to wear a face mask while on the Tram.

Mountain Coaster, Alpine Slide and Summer Tubing:

  • The cart is disinfected prior to each ride and deep cleaned daily.

Additional measures Snowbird is asking of our summer activity guests:

  • Please purchase your summer activities ahead-of-time as tickets will sell-out when capacity limits are reached.
  • Please sign your waiver for the summer activities in advance at .

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